You can now customize the email going out to the selected certificate holders to include custom wording and even additional attachments.
Certificate Holder Moved to Better Fit Window Envelopes
We have worked to make adjustments to the information filled to the Certificate of Insurance (among other forms) to better fit the common #10 window envelope.
Search Text Features
The ability to search the text of notes (New Notes only) and the Title of your attached images has been added. Simply click the Search icon on either of these tabs to access this feature.
Append to Existing Note
Our notes are not editable for your E&O protection, however, we have recently added the ability to append to an existing note. Simply click in the body of an existing note, then click the Append to Existing Note icon (available only from the New Note style). A New Note box will appear, type your additional notation and click OK and this notation will be added to the bottom of the existing note.
Email Certificate Holders Directly
If you send certificates out directly to the holders, and utilize outgoing email through the program, then you are going to love this! You now have the option (in the new style forms) to add email addresses for your client’s certificate holders. When you mark the holders to print, a new option will appear to email holders directly. If the holder’s email address is missing, it will prompt you to enter it, then send the certificate for that holder to that holder….simple as that!
The Coverages Report is a little-known feature that has been hiding in the Limits section of the policy for quite some time. This (newly designed) report compiles all of the information attached to the policy, such as limits, vehicles, properties, additional interest, etc. We have created a link to this coverages report on the policy tab; simply click on the desired policy, then click the printer icon at the top of the window to see all of the details for that policy. Note: With the addition of this feature we have disabled the Download View tab on the policy level (for those using Download Plus), as this is a more efficient method of reporting the policy details.
New Style Schedule Reports
We have a fresh design for our schedule reports, such as the Vehicle Report or Cert Holder List. The new style generates a PDF file, which can be easily saved and sent to the client. Simply access these reports from the schedule as always.
Reattach Download Records to Different Client
Have you ever attached a policy to the wrong client during download? Now you can click the paperclip icon in the suspense manager, find the mismatched records in the list, and reattach them to the correct client.
EasyApp Pro 'HD' is Finally Here
A complete revamp of our graphical interface gives EasyApps Pro a modern, sleek appearance. New animated icons, selectable themes, crystal clear grids and user selectable fonts throughout the program provide the insurance industry'sfirst customizable management system! We've also provided enhanced search functionality, a new sticky note, and the ability to customise the data labels on the Client screen. Look for the new 'Customize Program' icon (it looks like a gear) on the bottom right-hand portion of the EasyApps Pro program.
To view a brief tutorial of the new features also found in EasyApps Pro click here.
Enhanced ACORD Forms
We have released over 500+ ACORD forms in a new PDF format which provides increased functionality and a cleaner look. Because of the radical difference between the two styles of forms, old versions will not prefill data onto the new versions – but all future forms will prefill between each other.
We have rewritten our backup and restore routines to provide more protection against ‘ransomware’ type viruses. There are currently over 200 variations of this virus so we can’t prevent all of them from encrypting your data. But we have had great success restoring backups using our new routines.
Hundreds of Stability and ‘Under the Hood’ improvements
In the last 12 months we have logged over 400 stability improvements, user suggestions, and tweaks to improve program performance and your agency software experience. We appreciate you as a customer!
What We’re Working On
In the next few months you can look forward to the following features and enhancements:
a) A revamp of the Policy/Endorsement graphical hierarchy
b) Tickler alarms that send reminder text messages directly to your cell phone.
Enhanced Commercial Lines Download
For our customers using our Download Plus Module, we have dramatically improved Commercial Lines Download. We now download full commercial policy images, including limits, drivers, vehicles, property locations, and additional interest schedules. Supported lines include Commercial Package, BOP, Business Auto, G/L, Property, Workers Comp, Commercial Umbrella, Crime, and Contractors Equipment Floater. For a current list of our certified commercial download partners, please see: http://www.agencysoftware.com/download-partners
Encrypted Social Security Numbers
The Setup Tab now has the option to encrypt all of your client’s Social Security Numbers. This must be done by a user marked as a Supervisor within the program. The social security numbers will then only be show one at a time when you click the icon that looks like a lock next to the SSN field. Once your client’s SSN’s have been encrypted, the encryption cannot be reversed. This feature will greatly reduce your liability should your computers get stolen. It is strongly recommended that your agency consider running this feature. Agency Software, Inc. accepts no liability should you decide not to run this feature.
Custom Non-Premium Items
You can now make up your own customized non-premium items by clicking the icon that looks like gears while the non-premium grid is opened on an existing policy.
Emailing from Images (For optional Document Management)
You can now email multiple images at the same time from the Images Tab. Simply hold your Ctrl key down while marking the images to send, then click the Email button (looks link an envelope). All of your marked image filenames will appear in the ‘Attach’ section of the email screen.
Additional Interest Database
EasyApps now provides a database to store Additional Interests, and then prefill them to ACORD forms. Additional Interest are always attached to assets such as autos and property locations. They are not attached to policies. Therefore, you will find the AdditionalInterest icon on the Vehicle Detail or Property Detail screens.
Numerous program enhancements and fixes
We have logged 493 programming enhancements and fixes over last year. We diligently listen to customer feedback to provide the best possible insurance agency software experience. We appreciate you as a customer!
You can now opt to send your emails directly through outlook instead of setting up your SMTP account information. Simply click the ‘Send Through Outlook’ checkbox on your email setup screen. Also, you can now import your Outlook contacts into Apro by first dragging your Outlook contacts out to the desktop, and then dragging them onto your open AgencyPro program.
Windows 8 Compatibility
All of our major programs have been rewritten for Windows 8 compatibility. Registry keys are now stored in HKEY_CURRENT_USER instead of HKEY_LOCAL_MACHINE, the Agency Software Printer has been rewritten, and our programs now work with either UNC or mapped drive letter paths. Our programs now work better with User Account Controls enabled.
You now have the option to change the font, print in landscape or portrait, add shaded lines, etc. on your reports – making them more attractive and easier to read.
Look for new ‘Slider Bars’ on the Ledger, Images, and Calendar Tabs. These controls will turn grey when you wave your mouse over them. By dragging the Slider bars, you can control the size of the components on the screen to your liking– making them easier to see.