Esther grew up in a tiny town in northern California, where early on she became a self-taught expert in computers and networking because "we were so far out of the way that, if you didn't do something yourself, it didn't get done."
She has worked for Agency Software since 2000, in the Technical Support, QA, and Development departments (in addition to being a senior support technician, she's also a programmer and networking expert). Before joining Agency Software, she spent seven years as the Network Administrator for a rural health clinic in California.
Her other interests include: chasing two small sons, painting, drawing, hiking, and writing. If you are on the phone with Esther for technical support, she is more than likely drawing something charming while she talks to you.